Finding a Rater’s Senior Rater Profile in EES

To find your rater’s senior rater profile in EES, start with an evaluation already linked to your Army record. The view can confirm who sat above your rater in the reporting chain, clarify the duty position and expose an identity mismatch before it affects a report. Profile content and availability vary with permissions, so a missing link does not automatically mean the information is absent. This is general guidance rather than an official Army instruction.

The process described here concerns the U.S. Army, not Australian Army or Australian Defence Force procedures. Australian users may be relatives, advisers or Defence members helping a soldier, but an Australian Government identity does not grant access to Army records. Credentials issued through the U.S. Department of Defense must remain separate from local accounts.

Start with the right Army account

Sign in to the official IPERMS portal with your Common Access Card and PIN. EES access depends on your Army record, account status and assigned role. If the EES or Evaluations tile is missing, the record may not be in the system or your permissions may not yet be populated.

An Australian Defence Network sign-in, AAD account or everyday Gmail or Outlook address cannot replace a CAC. A home connection through Telstra, Optus or iiO can reach the portal, but the internet provider does not authenticate you. Never share a PIN or include one in a screenshot sent to another person.

For background on why a reporting function becomes available, the explanation of evaluation reporting system access is useful. Account-specific visibility must still be resolved through the current IPERMS help channel.

Open the evaluation that contains the reporting chain

After signing in, select the EES or Evaluations area. Labels change between IPERMS releases, so look for the list of evaluations where you are the rated Soldier. Open the relevant report with View or View Evaluation rather than starting with an unrelated profile.

In the evaluation header, locate the blocks for Rater and Senior Rater. This is the clearest place to confirm the reporting relationship. A dedicated Senior Rater Profile tile may also appear for some roles; when it does, it can provide a quicker route to the same basic identity details.

Note the evaluation identifier and status before proceeding. A report can remain available after completion, while profile access can vary by report status, assignment and account permissions. Save the identifier in plain text so later support requests refer to the exact record.

Select the profile without guessing identity

Where the interface permits it, select View Profile beside the relevant name. On some layouts, open your rater’s profile and then choose the linked senior rater; on others, the senior rater is selectable directly from the evaluation worksheet. The control may be called Profile, View Profile or Senior Rater Profile.

The profile should open in a panel or separate window. Check the full name, rank, organisation, duty position and dates covered. If similar names appear, match more than initials and confirm the unit or position from the evaluation rather than relying on a guess from social media.

If no profile control appears, do not create a second record. The option may be restricted, the assignment may not be synchronised or the report may need a different status. An authorised support representative can check those conditions without exposing credentials.

Treat profile data as supporting context

A profile can help verify the reporting relationship and prepare a performance discussion. It is not a complete official personnel file, an OER itself, or proof of a promotion or assignment decision. Use the evaluation, approved HR records and official personnel channels for authoritative personnel information.

Date formatting deserves special attention. Australians commonly write 18/04/2025, while an EES screen may retain U.S. month-first formatting, making 04/08/2025 mean 4 August rather than 8 April. Record uncertain dates in words, such as 4 August 2025, and check which convention the screen uses.

Fix identity mismatches that block the view

A missing profile can follow incorrect identity data in IPERMS. If the problem concerns your own name or Social Security number, use the guide to correct iPERMS identity details, then allow the record time to update before treating the issue as a software fault. Do not attempt to alter a rater’s information yourself.

For another person’s identity, report the exact discrepancy through an authorised channel. Give the evaluation identifier, affected field, expected value and an official source for comparison. Do not email a full Social Security number unless the secure, official process specifically requires it.

Australian privacy rules also matter when local advisers retain copies. The Privacy Act 1988 and Australian Privacy Principles can govern personal information held by an Australian organisation, but they do not replace the rules applied to an IPERMS record in the United States. Apply the relevant access, storage and disposal policy to every copy.

Work through sign-in and permission barriers

Separate a failed CAC login from a working login with missing tiles. The first may involve a certificate, PIN or identity issue; the second is more likely a role, assignment or record-visibility problem. A separate federal access barriers resource can help classify common access failures before contacting support.

Avoid repeated attempts that could lock an account, and do not create duplicate identities to work around permissions. Record the browser, device, approximate time and exact error message, but remove credentials and other sensitive data from screenshots. The IPERMS support desk can confirm what your role is permitted to see.

Time-zone assumptions can complicate troubleshooting. Sydney and Melbourne move between AEST and AEDT under daylight saving, while Brisbane remains on AEST. If a timestamp appears early or late, compare the time zone shown by EES with the official record instead of assuming an Australian mobile phone and U.S. Army system share the same clock.

Correct a submitted report through the proper route

If checking the profile reveals an error in a report already submitted, do not create or submit a duplicate. Some corrections must be made by the rater or senior rater and then routed through the appropriate Army channel. This practical walkthrough to submit evaluation to HQDA explains a common post-submission route involving Headquarters, Department of the Army.

Confirm who made the correction, when it was made and whether the report’s status changed. A profile mismatch and an error inside the signed evaluation are different issues; correcting one does not always amend the other. Preserve the confirmation supplied by the official process.

Keep a concise audit note containing the evaluation identifier, date and time with time zone, affected field, action taken and any support case number. A clean record lets a reviewer reproduce the issue without exposing credentials or generating a second version of the report.